Online Store, Inc.

1.9 star rating Rating - based on 7 reviews & complaints
We are a Online Store featuring fine home furniture at discount prices. We will match any advertised price online.  
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Customer Reviews, Ratings & Complaints
Complaint Posted 5/15/2014
the online store inc is horrible
I purchased a dining room set for 2,999 three years ago and my set still is not correct. The table is damage and it looks like mold is in one of my chairs. They claim they ordered me another glass table and I have yet to see it. I did speak to som... Read More »
 
 
 
Complaint Posted 3/13/2014
Worst customer service imaginable, product not delivered
I am sorry I have to choose one star since they don't deserve one. I ordered a bed in December which claimed to be available for immediate delivery. The entire purchase price was charged to Paypal. After several weeks without communication I began... Read More »
 
 
 
Complaint Posted 1/3/2014
Worst online shopping experience ever - do not buy here
In Spring of 2013 I shopped online and found the best deal for a Powell bunkbed at Online Store Inc website. 1. I was charged immediately with the wrong (higher) sales tax amount. 2. The site said I items would ship in 10 days. Actual 10 weeks. 3.... Read More »
 
 
 
Complaint Posted 3/5/2013
Do Not Buy From ONLINE STORE INC
I Purchased a NFL football chair that they charged my credit card upfront. They cancelled the order one year later claiming chair was discontinued. They said they would refund credit card....they never did. Filed complaint with BBB and Online Stor... Read More »
 
 
 
Review Posted 8/4/2011
Review 8/4/2011
We recently purchased a new mattress and boxspring from Online Store at a wonderful discount. Since the mattress is made to order they said it could take three weeks or more for manufacture and shipping. Within two weeks to the day we ordered the... Read More »
 
 
 
Complaint Posted 9/2/2010
Review 9/2/2010
I have had a terrible experience with this company. I agree with the other reviewer - the customer service is non-existant. It is nearly impossible to reach them by phone and responses to emails are inconsistent. I ordered a bed at the end of June... Read More »
 
 
 
Review Posted 6/10/2008
Review 6/10/2008
Unresponsive/non-existent customer service.
I have called the customer service number listed on their website at least 3 times in the last 2 weeks with concerns that my order has not arrived. I was expecting it a week or two ago and need it with... Read More »
 
 
 
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Additional Business Information
Hours   Store business hours: Monday-Friday 9AM-5PM PST Phone   (818) 341-0200 Address   8385 Canoga Avenue
Canoga Park, CA 91304
Website   http://www.onlinestoreinc.com Email   garrett@onlinestoreinc.com
Contact   Garrett Moran Other  
 
 
 
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