Augusta Precious Metals

4.9 star rating Rating - based on 240 reviews & complaints
BUSINESS ALERT: If you wish to file a complaint, please first contact Raquel at or (855) 909-0082. --------------- Augusta Precious Metals offers true diversification from traditional assets in the form of physical silver and gold in your IRA. Augusta is known for exemplary customer service, transparency, and pioneering work with the gold IRA.  
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Augusta Precious Metals Categories
Gold, Silver, and Platinum Dealers

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Customer Reviews, Ratings & Complaints
Review Posted 10/27/2016
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Outstanding Service
Augusta is a great company. Their people are personable, friendly and knowledgeable. I felt like I developed a lasting relationship because of their caring for my needs. Service was quick and easy, yet safe and secure. My total transaction with th... Read More »
Business's response - by Isaac N.on 10/4/2019
It has been a while since you posted this, Jodene, but we wanted to take a moment to thank you. Augusta is committed to making the gold and silver buying experience easy and friendly for Americans like you who need help protecting their financial... Read More »
Review Posted 9/7/2019
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Augusta Precious Metals is honest, reliable, and saved me a lot of time.
Augusta Precious Metals is the company to go to when it comes to customer service and gold IRAs. Their staff is honest, easy to talk to, knowledgeable, and well informed. When speaking with them, they addressed all my concerns and presented the mo... Read More »
Business's response - by Isaac N.on 9/9/2019
Jayson, I love that our efforts to make precious metals buying easy and transparent are working! We very much appreciate both your business and your vote of confidence. Gold and silver are a great way for Americans to stabilize their portfolios. T... Read More »
Review Posted 9/5/2019
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Actually a pleasure working with Augusta Precious Metals
I’m one of those people who normally doesn’t post reviews. Truth is, I really don’t want to be bothered most of the time. But I’m posting this one. In short, working with Augusta Precious Metals has been great. If you’re noticing how shaky the eco... Read More »
Business's response - by Isaac N.on 10/4/2019
Your honesty and willingness to let people know about your positive experience with Augusta is much appreciated! Gold and silver ownership is so important to all Americans -- and we are committed to doing whatever is necessary to be the best preci... Read More »
Review Posted 4/25/2019
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First Investment
They where patient with me. This was my first investment and they explained it very well and took multiple calls on different days to get me taken care of. Read More »
Business's response - by Isaac N.on 10/4/2019
Hello, William. We are going back and responding to some old TrustLink reviews, because we want our customers to know how much we appreciate them. We believe all Americans should have a chance to use precious metals to protect their money. Hope yo... Read More »
Review Posted 1/15/2019
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Make sure to do your homework
Very Customer Focused. Good follow up. Make sure to do your homework to know what you want but very professional company. Read More »
Business's response - by Isaac N.on 10/4/2019
Thank you for your positive review of Augusta Precious Metals, Bob. It has taken a while to respond, but we want you to know we appreciate the time you took to post this. As a gold and silver provider, one of Augusta's most important goals is to s... Read More »
Review Posted 12/28/2018
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Professional and efficient
Augusta seemlessly worked through all of my paperwork. They are very professional and efficient in setting up my Precious Metals IRA. Read More »
Business's response - by Isaac N.on 10/4/2019
Gary, thank you for telling everybody how well your precious metals buying experience went with Augusta. It's important to us that we make it easy for all Americans saving for retirement to purchase a gold IRA to protect the money they've worked s... Read More »
Review Posted 10/4/2018
Trusted Service!
I would give my experience with Augusta Precious Metals 5 stars. Bruce Kaufman and Jasmine Soria have been very helpful with their guidance, patience and advice. I chose APM because of its many years in the business, the BBB rating and company rev... Read More »
Review Posted 7/19/2018
very professional and friendly
Bruce, Brian and Jasmine were great thru the whole process. I will definitely use Augusta Precious Metals again Lori H Read More »
Review Posted 6/2/2018
Augusta Precious Metals did an outstanding job converting my Conventional IRA to a Precious Metals IRA
I would recommend Augusta Precious Metals to any and every investor that is concerned about the current course of future stock market fluctuations. The people at Augusta Precious Metals are extremely knowledgeable about their business. They are de... Read More »
Review Posted 3/24/2017
Working with Augusta Precious Metals
Augusta is a great company to work with, and I'm glad to know them. I am impressed with the way they go above and beyond to make sure their customers are informed about gold IRAs and know what they're getting into. Read More »
Review Posted 3/24/2017
Ethical Company Who Cares About its Customers
I don't think there's another precious metals company out there that works as hard to be ethical, and that's why I like working with Augusta. They get great reviews. You can see them at the Better Business Bureau,, Yelp--places like... Read More »
Review Posted 3/2/2017
Over the top service
As I researched presous mettels Ron Tippitt was the only one that truly provided the best service and information. Read More »
Review Posted 1/5/2017
A lot of Questions Answered
Ron was very understanding and patient with me. I had a lot of questions. I reserve the full 5 star rating until after my January follow-up consult. Read More »
Review Posted 12/30/2016
A++ Rating - 5 Star
Frank Johnson is my Advisor at Augusta Precious Metals. I have had excellent service and education from him, I am extremely pleased with Augusta, and have recommended them, and will continue to do so. Read More »
Review Posted 12/15/2016
Outstanding Service and Support
I am an investor in Precious Metals and was interested in a Self Directed IRA. Upon researching Augusta Precious Metals, I contacted them and inquired into their services and support. I am a skeptic by nature, but was very pleasantly surprised wit... Read More »
Review Posted 12/14/2016
Great Service
Ron Tippitt has been a frank and honest advisor, skillfully answering my questions and offering sound advice. I will continue to do business with Augusta. John B. Read More »
Review Posted 12/3/2016
Great Support
Ron Tippit was very helpful answering my questions before I made a gold IRA investment. Any questions he could not answer right away he found the answer and quickly contacted me with the answer. Only time will tell if a gold IRA is a good investme... Read More »
Review Posted 11/24/2016
Agusta Precious Metals and Ron Tippet
Augusta Precious metals and Ron Tippet was great to work with Ron made sure all of my questions were answered in a timely manner and between the two they made my transaction very easy thanks again Mike Hodge Read More »
Review Posted 11/13/2016
5 Stars to Augusta Precious Metals
Ron Tippit was great to work with, very knowledgeable, friendly and easy to work with. He helped guided me through the whole process. This is a great company to work with. I was one that changed his order in the process, and true to their word the... Read More »
Review Posted 11/1/2016
Jeff Ward was amazing to work with!
Jeff was so great to work with. He helps you with every step of the process, making calls and sending emails as needed. He was quite patient and kind with every step. We are very happy with the process through Augusta Metals and would recommend th... Read More »
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Additional Business Information
Hours   Monday-Friday 8am-5pm Saturday (closed) Sunday (closed) Phone   (800) 700-1008 Address   8484 Wilshire Blvd., Suite 515
Beverly Hills, CA 90211
Website Email
Contact   Customer Service Dept. Other  
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